Infinity’s standard technical support
Infinity’s standard IT support module provides support for an organisation’s PC, server, network, email and Internet connections. IT support is delivered on-site and/or remotely through a VPN, phone and e-mail. It is also available on a 24/7 basis if required. All support activities and histories are held on Infinity’s globally visible web support database and can be accessed in real-time by both the customer and the support team.